Shipping policy

Once your order has been placed, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.

In case of Cash on Delivery orders, an order confirmation email will be sent to you. Your order request will only be accepted once you have confirmed your order on the email/ mobile.

Dispatch of all the product(s) ordered, may or may not happen at the same time.

The product(s) will be inspected and packaged prior to handing them over to our trusted delivery partners.

Our delivery partners will bring the package to you as early as possible. In case, they are unable to reach the provided address or at a suitable time, they will contact you to resolve the issue.

We dispatch most orders within 2-3 business days (excluding Sundays and public holidays).

In the first year of operations, there will be no shipping charges on any products. In the subsequent years Shipping charges will be based on the any promotional offers at any given point in time. And for orders equal and above the billing value of INR 1500, shipping will be free. Howeve, if your order is less than INR 1500, there will be a shipping charge of INR 100. 

untam3d does not ship outside India at the moment.